Last updated: 23 July 2026
Our Commitment to Privacy
Shayne's Designs respects your privacy. This policy explains what data we collect, how we use it, and what rights you have. We keep it simple: we collect only what we need, we use it only for its intended purpose, and we don't sell or share your information.
Information We Collect
Contact Form Data
When you submit the project enquiry form on our website, we collect:
- Your name
- Your website URL (if provided)
- Your current platform choice (WordPress, new build, other)
- Project description
This data is sent directly to WhatsApp via our form submission service. We use it solely to respond to your enquiry and discuss your project.
WhatsApp Communication
When you message us on WhatsApp (+66 801 202074), WhatsApp and its parent company Meta collect metadata about your conversation (timestamp, message delivery status, etc.) per their privacy policy. We retain your messages for project history and follow-up.
Website Analytics
We use Google Analytics to understand how visitors use our site. This includes anonymised data about page views, user flow, device type, and geographic location. We do not track individual users or collect personal information through analytics.
Cookies
Our website does not set persistent cookies. We may use browser session storage for form state management only.
How We Use Your Information
- To respond to your project enquiry and discuss your needs
- To schedule discovery calls and project planning
- To send invoices, agreements, and project updates
- To provide ongoing support and maintenance (if applicable)
- To improve our website and services (analytics only)
We do not use your information for marketing emails, upselling, or third-party sharing without explicit consent.
Data Retention
We retain project and client data for the duration of our working relationship plus 2 years after project completion (for reference, invoicing, and dispute resolution). You can request deletion of your data at any time by contacting us.
Third-Party Services
Our website uses the following third-party services:
- Vercel (Hosting): Hosts our website and access logs
- Google Analytics: Anonymous website usage tracking
- WhatsApp (Meta): Form submissions and communication
Each service has its own privacy policy. We encourage you to review them.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent or opt-out of communications
To exercise these rights, contact us at +66 801 202074 or via our contact form.
Security
We take reasonable precautions to protect your data. Our website uses HTTPS encryption. However, no method of internet transmission is 100% secure. If you have security concerns, please let us know.
International Transfers
We are based in Thailand and our hosting is via Vercel (USA/EU). Your data may be transferred across borders. By using our services, you consent to this transfer. We comply with relevant data protection regulations.
Policy Changes
We may update this policy from time to time. Material changes will be posted here with an updated date. Continued use of our services indicates acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data:
WhatsApp: +66 801 202074
Email: [email protected]